Frequently Asked Questions

All pricing is listed in US Dollars ($) on the website. When ordering outside of the United States, the funds captured for an order will be converted to the local currency of the ordering country on your credit card statement. The rate of exchange is locked in when your order ships, not when the order is placed. Credit card companies may also charge a currency conversion fee. Please contact your card issuer for further details.

That depends on your delivery address:

  • US: 9~15 days
  • UK: 7 ~12 days
  • Australia/New Zealand: 7~12 days
  • Philippines: 5~12 days

You should be able to get an updated order status email 1 day after placing an order.

Inside, you can find the tracking info and also the tracking link.

You can also find them on My Account -> Orders.

It depends on your frequency of play and the condition of the paddle. On average, it is recommended to replace the rubber every 6-12 months.

In short, sure. However, it is generally recommended to use an indoor table tennis bat for optimal performance.

Beginner bats typically offer more control, while professional bats offer higher speed and spin capabilities, and more advanced technology included.

Use a clean, damp cloth to wipe the rubber surface after each use. And cover with the protective film (Yep, better ordering along). Avoid using harsh chemicals or abrasive materials that may damage the rubber. 

es, we have a hassle-free return and exchange policy. Please refer to our returns policy for more information.

The prices don’t include the tax. The carrier will inform you of the tax rate when the order reaches the destinate country.

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